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My first review about this rug included the fact that it came with a large pull in it but wasn't worth the effort to return it. Rugs USA reached out to me and offered a replacement. Excellent customer service! And because of that I will order from this company again.
Just got this today and it's already laying flat. Looks very nice in our child's room. I'm planning on buying a second one immediately. I needed a washable rug as my dog likes to piddle on our rugs. Btw, the company has excellent customer service. I mistakenly ordered the wrong sized and panicked and was a bit of a Karen, however, they were very responsive and helped me out in ways they didn't need to. Thank you so much.